F.A.Q.

Read attentively the Frequently Asked Questions and answers to them, if you can not find your question here, you can ask it below or in ICQ.

Now to make the order became even easier! In four steps:

1 step: Register, or if you have already registered simply login with your username and password
Step 2: Choose the total number of scans required and choose which specific documents you need
Step 3: Enter the needed information for a scan.
Step 4: Check your entries and if you can, attach photos and / or paintings.

That is all! The system will give you the amount to pay for your order and payment details, after the payment, the order will get to my desktop. After maintaining the order I will download it on the host in arihive with a password, and it will immediately appear in your private office, as well as icq-bot will inform you with a link and password in the message.
Q: Where can I get a purse to pay for the order?
A: After making the order, the system will give you the required and actual purse at the moment, and the amount you must pay

Q: How do I know which countries and documents you have?
A:You make an order in the system with the right data you have, and on step 4 will be shown country names in red or green color. Red means that we do not have the document yet, but it is possible to find it at your request. The search may take 1 to 2 days. Well of course green means the document is available, and you can order it right now! And it will be ready in short time.

Q: If a document is marked in red, then it can not be ordered?
A: It can be serched! But we can not be sure that it will be found. We will make efforts to find a scan of your request.

Q: What kind of numbers appear next to the docks in the drop-down list?
A: This is the price range for this document. For example 3.Driving licence 32-36, the minimum and maximum price for this document. The price depends on several parameters. First, the country, and second the experience gained in making such scan, and of course, on demand, if the scan is often requested, then it is the lowest possible price.

Q: Why do I need this system? Is not it simpler just to write to ICQ or e-mail?
A: No, it is not easier, actually before creating the system there was made a poll of customers and the general opinion was in favor of the system. Firstly there will be less questions after reading the FAQ and the client will accurately understand the work of the painter, and what was required of him. Secondly now there will be no mistakes in the scan, because of misunderstanding, you simply fill in necessary fields that must be filled in the document and I get them in a readable form. Thirdly you can order 24 hours a day no matter is there anybody in ICQ or not. And I will get it by sms immediately after the payment, this means that the order will be fulfilled in the shortest possible time. Fourthly you do not need to throw off the data on ICQ, that is checked by "people in uniform", and your info privacy is guaranteed. Fifthly, you can fastly know the price of the document you are interested, making your order. And it is not all the benefits of the system.

Q: Do you have discounts?
A: Yes of course, the system of discounts is the following:
Number of the docks - the amount of discount wmz
1 - +1
2 - -1
3 - -2
4 - -4
5 - -8
6 - -12
7 - -18
8 - -24
9 - -27
10 - -30
ie the more you order the more discount you get

Q: Why is it so expensive?%)
A: If you do not like my price, then no one is forcing you to buy scans. My price is not taken from the ceiling, and fully justifies the quality of work, and execution speed when high prices. Also, there are discounts that work when ordering more than 2 documents.

Q: And if in the list there is no document I need?
A: No problem, in the list there is point 13.Other docks 10-100, where you can describe any kind of job, and attach the file.

Q: When will my order be ready?
A: The average order is carried out in 3 hours at an average load, but sometimes the queue builds up for the day ahead, and the maximum period of execution becomes 24 hours. But if you need an urgent scan, you can tick on a rush order, then the cost is doubled, and the order is carried out in line for 30 - 90 minutes.

Q: How do I get the done work?
A: It is simple, when I make it, I will archive the order with the password, and you will be informed by ICQ bot, the number of it - 75603375 (please add it yourself in contacts, because the icq-server sometimes does not see messages with links). Also the link through which you can download the order at any time will be in your personal office.

Q: What to write in the form of ordering "Type: (optional)"
A: This type of document is particularly used for utility bills to difine the type of it: for light, for water, telephone charges, gas, and the rent, if you do not care leave this field blank.

Q: There is a graph of the beginning of the card expiration date. If it is not needed, then to leave it blank?
A: Yes. Any data that are not important, you may not enter.

Q: I filled in the form, but there is no required form or I want to enter additional information, my comments, where to insert it?
A: There is the form for additional information or "Additional info". There you can enter any comments to the order.